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Recession – a marketing opportunity

Paul Fifield

Biography

Paul was appointed Visiting Professor at Southampton University School of Management in 2006. He is currently President of the CIM Southern Region and a Fellow of the Royal Society for the encouragement of Arts, Manufacturers and Commerce (FRSA).

See www.fifield.co.uk

Professor Paul Fifield

Over-indulgence is often followed by a hangover

After 14 years of over-indulgence, how big a hangover do we really deserve?

Recession, the “R” word is suddenly on everybody’s lips.  It raises fears, doubts, worries and concern – but why?

“Downturns”, like disease, will always be with us.  It doesn’t really matter when or where we are, the great cycle of good times – bad times – good times seem to roll over us regardless of what we (or any Chancellor / Finance Minister) can do – or any promises an eager Prime Minister can make.

Anyway, assuming the recession is really coming, you have three options:

1.             Ignore it and hope it goes away

2.             Batten down the hatches and hope to weather the storm:

3.             Use the recession to grow your business

Recessions are regular, if infrequent, visitors.  We have a fairly good idea what happens in a recession:

·         The top/exclusive end of the market remains largely untouched

·         The bottom/cheap/economy end of the market remains largely untouched

·         The ‘mid market’ of undifferentiated, mediocre businesses gets devastated – deservedly.

·         Customers learn to spend differently and, as a result, their values change.  They start to want/seek new and different things

Recessions tend to be very bad news for the ‘product-push’ organisations. What else can they do?

For the customer-driven organisations the outlook is much brighter.  When money is scarce the customer offer has to be worth it ie “different”, “made for me” or “integral to my life”

  - and certainly not just cheap!

Maybe we should treat recessions as a marketing opportunity.  Now there’s a thought…

Paul Fifield © 2008   

www.fifield.co.uk        e: info@fifield.co.uk      tel: +44 (0) 1962 877757

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